Support
Something not right?
Write to us and tell us what happened. A screenshot helps. Please don't send your sign-in code.
Questions people ask
Why didn't I get a note today?
Piper only writes when something on your calendar needs getting ready for, so a quiet morning usually means there was nothing to do. The note comes once a day, at the hour you picked in Settings (Morning note at). If notifications are off, open the app: it catches up the moment you do.
Which calendars does Piper read?
The calendars you share, for the next 90 days, once you allow access: all of them, unless you pick during setup or in Settings → Calendars Piper reads. The others never leave your phone. Events Piper added itself are skipped. Settings → Sync now refreshes it right away.
Does Piper send texts, buy gifts or book things?
No. Piper finds ideas and links, and drafts a message only if you ask it to; you decide what to send, buy or book. Nothing leaves your phone in your name.
My sign-in code didn't arrive.
Check your spam or junk folder, then ask for a new code on the sign-in screen. The newest code is the one that works.
How do I turn on the weekend plan?
Open Settings (the gear on the device) → Weekend plan → Plan our weekend every Thursday. Add your kids' nap times and how far you'll drive, and your home town under You. The first plan arrives the next Thursday at noon.
How do I delete my account?
Settings → Delete my account and data. It removes your account and everything Piper kept (calendar copy, people, memories, chats, weekend plans) right away, and signs you out of our sign-in service. Deleting the app alone doesn't remove the server copy.
Which languages does Piper speak?
English, Brazilian Portuguese and Spanish. Piper follows your iPhone's language (or the one you pick for PiperBot in iOS Settings): the app, the morning note and Piper's replies. Write to Piper in another of the three and it answers in that one.
Your data
What Piper keeps, who it's shared with and how to delete it: the privacy policy.